{"id":620,"date":"2026-03-10T14:09:56","date_gmt":"2026-03-10T14:09:56","guid":{"rendered":"https:\/\/ordesia.fr\/?page_id=620"},"modified":"2026-03-18T08:50:27","modified_gmt":"2026-03-18T08:50:27","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"620\" class=\"elementor elementor-620\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82d216c e-flex e-con-boxed e-con e-parent\" data-id=\"82d216c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a009501 elementor-widget elementor-widget-heading\" data-id=\"a009501\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Document l\u00e9gal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6708ef3 elementor-widget elementor-widget-html\" data-id=\"6708ef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<h1 style=\"font-family: 'Inter', sans-serif; font-size: 2.8rem; font-weight: 700; line-height: 1.15; color: #1a1a1a; letter-spacing: -0.02em; margin: 0;\">\n  Conditions G\u00e9n\u00e9rales<br>de <span style=\"color: #8B1A2B;\">Vente<\/span>\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c65cdc7 elementor-widget elementor-widget-html\" data-id=\"c65cdc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<p style=\"font-size: 0.8rem; color: #6b6b6b; margin: 1rem 0 0 0;\">\n  Mise \u00e0 jour : 10 mars 2026 &nbsp;\u00b7&nbsp; Version 1.1\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-caffa8a elementor-widget__width-inherit elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"caffa8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af528d3 e-flex e-con-boxed e-con e-parent\" data-id=\"af528d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0bc05c3 e-con-full e-flex e-con e-child\" data-id=\"0bc05c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46c69f2 elementor-widget elementor-widget-heading\" data-id=\"46c69f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">sommaire<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3498eed e-grid e-con-boxed e-con e-child\" data-id=\"3498eed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b64d3b elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2b64d3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #993300;\">\u2192<\/span> Identification du prestataire<br \/><span style=\"color: #993300;\">\u2192<\/span> Services propos\u00e9s<br \/><span style=\"color: #993300;\">\u2192 <\/span>Modalit\u00e9s de commande<br \/><span style=\"color: #993300;\">\u2192 <\/span>D\u00e9lais de livraison<br \/><span style=\"color: #993300;\">\u2192 <\/span>Droit de r\u00e9tractation<br \/><span style=\"color: #993300;\">\u2192 <\/span>Outils tiers &amp; maintenance<br \/><span style=\"color: #993300;\">\u2192 <\/span>Propri\u00e9t\u00e9 intellectuelle<span style=\"color: #993300;\"><br \/>\u2192 <\/span>Suspension de mission<span style=\"color: #993300;\"><br \/>\u2192 <\/span>R\u00e9clamations<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12a8fe4 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"12a8fe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #993300;\">\u2192<\/span> Champ d&rsquo;application<br \/><span style=\"color: #993300;\">\u2192<\/span> Tarifs &amp; validit\u00e9 du devis<br \/><span style=\"color: #993300;\">\u2192 <\/span>Paiement<br \/><span style=\"color: #993300;\">\u2192 <\/span>Obligations du client<br \/><span style=\"color: #993300;\">\u2192 <\/span>Responsabilit\u00e9 &amp; limitation<br \/><span style=\"color: #993300;\">\u2192 <\/span>Confidentialit\u00e9<br \/><span style=\"color: #993300;\">\u2192 <\/span>Suivi mensuel<span style=\"color: #993300;\"><br \/>\u2192 <\/span>Force majeure<span style=\"color: #993300;\"><br \/>\u2192<\/span>Droit applicable<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae4994d e-flex e-con-boxed e-con e-parent\" data-id=\"ae4994d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-baed07b e-con-full e-flex e-con e-child\" data-id=\"baed07b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7678aa8 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7678aa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 01<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e148c5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0e148c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Identification du Prestataire<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16cb62f e-flex e-con-boxed e-con e-parent\" data-id=\"16cb62f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b975ade elementor-widget elementor-widget-text-editor\" data-id=\"b975ade\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) sont conclues entre :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-285b64e e-grid e-con-full e-con e-child\" data-id=\"285b64e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ad9a6f3 e-con-full e-flex e-con e-child\" data-id=\"ad9a6f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0915cf elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a0915cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entreprise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b445a3 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3b445a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ORD\u00c9SIA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df3137a e-con-full e-flex e-con e-child\" data-id=\"df3137a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cd0bdc elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"5cd0bdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Statut juridique<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ebba0a elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"9ebba0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Entrepreneur individuel \u2022 Micro-entrepreneur<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f34e85 e-con-full e-flex e-con e-child\" data-id=\"1f34e85\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8faf972 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8faf972\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dirigeante<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cf2e03 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3cf2e03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aliz\u00e9e DUGARDIN<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e367007 e-con-full e-flex e-con e-child\" data-id=\"e367007\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c7d09 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"b1c7d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Si\u00e8ge social<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-687e3d1 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"687e3d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>200 rue de la Croix Nivert, 75015 Paris<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e3e364 e-con-full e-flex e-con e-child\" data-id=\"7e3e364\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba6194 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9ba6194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Siret<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-279e25d elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"279e25d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>10239962300010<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b574193 e-con-full e-flex e-con e-child\" data-id=\"b574193\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a8bf1c elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"4a8bf1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ad845e elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3ad845e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ordesia@outlook.fr<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b113041 e-con-full e-flex e-con e-child\" data-id=\"b113041\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f980820 elementor-widget elementor-widget-text-editor\" data-id=\"f980820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>TVA non applicable &#8211; Article 293 B du CGI. ORD\u00c9SIA est dispens\u00e9e de TVA en tant que micro-entrepreneur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34e3040 e-flex e-con-boxed e-con e-parent\" data-id=\"34e3040\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43b91f0 e-con-full e-flex e-con e-child\" data-id=\"43b91f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da1a282 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"da1a282\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 02<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-199c975 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"199c975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Champ d'application<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6def66c e-flex e-con-boxed e-con e-parent\" data-id=\"6def66c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-042cde1 elementor-widget elementor-widget-text-editor\" data-id=\"042cde1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes CGV s&rsquo;appliquent \u00e0 toutes les prestations de services propos\u00e9es par ORD\u00c9SIA \u00e0 des clients professionnels (TPE, ind\u00e9pendants, artisans) ou particuliers, en France m\u00e9tropolitaine, r\u00e9alis\u00e9es exclusivement \u00e0 distance.<br \/><br \/>Toute commande implique l&rsquo;acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV. Le client reconna\u00eet en avoir pris connaissance avant toute passation de commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b812ca e-con-full e-flex e-con e-child\" data-id=\"0b812ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5315b24 elementor-widget elementor-widget-text-editor\" data-id=\"5315b24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ORD\u00c9SIA intervient en tant que prestataire de conseil et d&rsquo;optimisation d&rsquo;outils num\u00e9riques. Les recommandations et solutions propos\u00e9es ne constituent pas une garantie de r\u00e9sultats \u00e9conomiques ou financiers pour le client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd4479f e-flex e-con-boxed e-con e-parent\" data-id=\"bd4479f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6dc3bbf e-con-full e-flex e-con e-child\" data-id=\"6dc3bbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb1d2a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"8fb1d2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 03<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e089d7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7e089d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Services propos\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b84ad56 e-flex e-con-boxed e-con e-parent\" data-id=\"b84ad56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8303d28 elementor-widget elementor-widget-text-editor\" data-id=\"8303d28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ORD\u00c9SIA propose les prestations suivantes :<\/p><p><strong><span style=\"color: #993366;\">\u2014 <\/span>Appel d\u00e9couverte :<\/strong>\u00a020\u201330 minutes pour comprendre votre situation, identifier vos besoins et qualifier les axes d\u2019am\u00e9lioration, sans engagement.<br \/><strong><span style=\"color: #993366;\">\u2014<\/span>\u00a0 Le Diagnostic <\/strong>: Analyse des outils existants (Excel, bo\u00eete mail), identification des axes d&rsquo;am\u00e9lioration, une heure\u00a0 de restitution.<br \/><strong><span style=\"color: #993366;\">\u2014<\/span> Mission Compl\u00e8te<\/strong> \u2014 Optimisation de fichier(s) Excel et organisation de la bo\u00eete mail, guide PDF inclus, support email 30 jours.<br \/><strong><span style=\"color: #993366;\">\u2014<\/span> Pack Interventions<\/strong> \u2014 Acc\u00e8s \u00e0 une aide ponctuelle et cibl\u00e9e pour toute demande de correction, d&rsquo;ajustement ou d&rsquo;am\u00e9lioration sur vos outils existants.<\/p><p>Le contenu exact de chaque prestation est pr\u00e9cis\u00e9 dans le devis sign\u00e9 avant toute intervention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9b9622 e-flex e-con-boxed e-con e-parent\" data-id=\"f9b9622\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0772490 e-con-full e-flex e-con e-child\" data-id=\"0772490\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a302f79 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"a302f79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 04<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbecc16 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fbecc16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tarifs &amp; validit\u00e9 du devis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6123798 e-flex e-con-boxed e-con e-parent\" data-id=\"6123798\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05b0321 elementor-widget elementor-widget-text-editor\" data-id=\"05b0321\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les tarifs sont indiqu\u00e9s en euros TTC (TVA non applicable \u2014 art. 293 B CGI). Les tarifs applicables sont ceux en vigueur au moment de la signature du devis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4369097 e-grid e-con-full e-con e-child\" data-id=\"4369097\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d720144 e-con-full e-flex e-con e-child\" data-id=\"d720144\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b38200 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2b38200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prestation<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ff017f e-con-full e-flex e-con e-child\" data-id=\"3ff017f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713de62 elementor-widget elementor-widget-text-editor\" data-id=\"713de62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Appel D\u00e9couverte<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2819c9 elementor-widget elementor-widget-text-editor\" data-id=\"f2819c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le Diagnostic<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0212ab6 elementor-widget elementor-widget-text-editor\" data-id=\"0212ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mission Compl\u00e8te<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-937bf5b elementor-widget elementor-widget-text-editor\" data-id=\"937bf5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pack Interventions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a55008 elementor-widget elementor-widget-text-editor\" data-id=\"1a55008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Fichier Excel suppl\u00e9mentaire<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68da099 e-con-full e-flex e-con e-child\" data-id=\"68da099\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1fc4d1 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a1fc4d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">tarif<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-99ccd93 e-con-full e-flex e-con e-child\" data-id=\"99ccd93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37e0512 elementor-widget elementor-widget-text-editor\" data-id=\"37e0512\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>0 \u20ac<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad5d081 elementor-widget elementor-widget-text-editor\" data-id=\"ad5d081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>147 \u20ac<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-405a4bf elementor-widget elementor-widget-text-editor\" data-id=\"405a4bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>397 \u20ac (diagnostic inclus)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f13478 elementor-widget elementor-widget-text-editor\" data-id=\"5f13478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00e0 partir de 199\u20ac<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33c7e8c elementor-widget elementor-widget-text-editor\" data-id=\"33c7e8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>+ 97 \u20ac<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa3f46 elementor-widget elementor-widget-text-editor\" data-id=\"2aa3f46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les devis \u00e9mis par ORD\u00c9SIA sont valables pour une dur\u00e9e de <strong>30 jours<\/strong> \u00e0 compter de leur date d&rsquo;\u00e9mission. Pass\u00e9 ce d\u00e9lais, un nouveau devis pourra \u00eatre \u00e9tabli.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00d832b e-con-full e-flex e-con e-child\" data-id=\"00d832b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0716164 elementor-widget elementor-widget-text-editor\" data-id=\"0716164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Toute demande suppl\u00e9mentaire ou modification du p\u00e9rim\u00e8tre initial de la mission fera l&rsquo;objet d&rsquo;un devis compl\u00e9mentaire et devra \u00eatre valid\u00e9e par le client avant toute r\u00e9alisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99b4f4a elementor-widget elementor-widget-text-editor\" data-id=\"99b4f4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ORD\u00c9SIA se r\u00e9serve le droit de proposer des <strong data-start=\"1467\" data-end=\"1524\">tarifs promotionnels ou des offres group\u00e9es (bundles)<\/strong> selon le type et le volume de prestations command\u00e9es. Ces offres sont communiqu\u00e9es au client dans un <strong data-start=\"1626\" data-end=\"1646\">devis sp\u00e9cifique<\/strong> et s\u2019ajoutent aux tarifs indiqu\u00e9s dans la grille.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f41623 e-flex e-con-boxed e-con e-parent\" data-id=\"8f41623\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-318ef27 e-con-full e-flex e-con e-child\" data-id=\"318ef27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dc591a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1dc591a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 05<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b59d8cb elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b59d8cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Modalit\u00e9s de commande<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52b2381 e-flex e-con-boxed e-con e-parent\" data-id=\"52b2381\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0091660 elementor-widget elementor-widget-text-editor\" data-id=\"0091660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #993366;\">\u2014<\/span> \u00a0<\/strong>Le client prend contact via le formulaire du site ou par email.<br \/><strong><span style=\"color: #993366;\">\u2014<\/span> \u00a0<\/strong>Un \u00e9change (email, appel, visio) permet de d\u00e9finir pr\u00e9cis\u00e9ment le besoin.<br \/><strong><span style=\"color: #993366;\">\u2014<\/span> \u00a0<\/strong>Un devis d\u00e9taill\u00e9 est envoy\u00e9 au client pour signature. Aucune prestation ne d\u00e9bute sans devis sign\u00e9.<br \/><strong><span style=\"color: #993366;\">\u2014<\/span> \u00a0<\/strong>La signature du devis vaut acceptation des pr\u00e9sentes CGV et confirmation de la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73ecd24 e-flex e-con-boxed e-con e-parent\" data-id=\"73ecd24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7613d64 e-con-full e-flex e-con e-child\" data-id=\"7613d64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22e4219 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"22e4219\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 06<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-510ceb6 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"510ceb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Paiement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-deb27d6 e-flex e-con-boxed e-con e-parent\" data-id=\"deb27d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b38ed9 elementor-widget elementor-widget-text-editor\" data-id=\"6b38ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le paiement s&rsquo;effectue exclusivement par virement bancaire :<\/p><p><span style=\"color: #993366;\">\u2014<\/span> <strong data-start=\"274\" data-end=\"291\">Le Diagnostic<\/strong>\u00a0: paiement <strong data-start=\"303\" data-end=\"336\">en totalit\u00e9 avant restitution<\/strong>. Les livrables (document synth\u00e9tique ou appel de restitution) sont transmis au client apr\u00e8s r\u00e9ception du paiement complet.<\/p><p><span style=\"color: #993366;\">\u2014<\/span> \u00a0<strong data-start=\"465\" data-end=\"524\">Mission Compl\u00e8te\u00a0<\/strong><\/p><ul><li><strong>70 % \u00e0 la signature du devis<\/strong>, \u00e0 titre d\u2019acompte, afin de r\u00e9server la prestation et de d\u00e9marrer la mission.<\/li><li><strong>30 % avant la livraison finale <\/strong>des livrables<strong>.<br \/><\/strong><\/li><\/ul><p>Le client peut \u00e9galement opter pour un r\u00e8glement int\u00e9gral de 100% \u00e0 la signature du devis.<br \/>Les livrables d\u00e9finitifs (fichiers, documents ou acc\u00e8s) sont transmis au client <strong data-start=\"785\" data-end=\"841\">apr\u00e8s r\u00e9ception du paiement complet de la prestation<\/strong>.<\/p><p>L\u2019acompte vers\u00e9 \u00e0 la signature du devis est <strong data-start=\"888\" data-end=\"908\">non remboursable<\/strong>, sauf en cas d\u2019annulation imputable \u00e0 ORD\u00c9SIA.<\/p><p>\u2013<strong> le<\/strong> <strong>Pack Interventions : <\/strong>le <strong>r\u00e8glement est effectu\u00e9 en int\u00e9gralit\u00e9<\/strong> \u00e0 la commande, avant toute intervention. Le pack est activ\u00e9 \u00e0 r\u00e9ception du paiement<\/p><p data-start=\"1106\" data-end=\"1347\">En cas de retard de paiement, des <strong data-start=\"1140\" data-end=\"1210\">p\u00e9nalit\u00e9s de retard calcul\u00e9es sur la base du taux l\u00e9gal en vigueur<\/strong> seront appliqu\u00e9es, ainsi qu\u2019une <strong data-start=\"1243\" data-end=\"1292\">indemnit\u00e9 forfaitaire de recouvrement de 40 \u20ac<\/strong> conform\u00e9ment \u00e0 l\u2019article L.441-10 du Code de commerce.<\/p><p>ORD\u00c9SIA se r\u00e9serve le droit de <strong data-start=\"1380\" data-end=\"1419\">suspendre toute prestation en cours<\/strong> en cas de non-paiement ou de retard de paiement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-972f9d7 e-flex e-con-boxed e-con e-parent\" data-id=\"972f9d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7dafa09 e-con-full e-flex e-con e-child\" data-id=\"7dafa09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87e28a4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"87e28a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 07<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f9da6a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"8f9da6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9lais de livraison<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7ddef6 e-flex e-con-boxed e-con e-parent\" data-id=\"c7ddef6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2202283 elementor-widget elementor-widget-text-editor\" data-id=\"2202283\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #993366;\">\u2014<\/span> <strong>Le Diagnostic<\/strong> \u00a0: <strong>48h<\/strong>\u00a0apr\u00e8s r\u00e9ception des \u00e9l\u00e9ments n\u00e9cessaires<br \/><span style=\"color: #993366;\">\u2014<\/span> <strong>Mission Compl\u00e8te<\/strong> : <strong>5 \u00e0 7 jours ouvr\u00e9s<\/strong> apr\u00e8s l&rsquo;audit et le r\u00e8glement de l&rsquo;acompte<\/p><p>Ces d\u00e9lais sont conditionn\u00e9s \u00e0 la transmission par le client de tous les \u00e9l\u00e9ments n\u00e9cessaires dans les d\u00e9lais convenus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9830e66 e-flex e-con-boxed e-con e-parent\" data-id=\"9830e66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3af002d e-con-full e-flex e-con e-child\" data-id=\"3af002d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-735bbe4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"735bbe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 08<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-439d633 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"439d633\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Obligations du client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51ab00a e-flex e-con-boxed e-con e-parent\" data-id=\"51ab00a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-051e579 elementor-widget elementor-widget-text-editor\" data-id=\"051e579\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"245\" data-end=\"493\">Le client s&rsquo;engage \u00e0 fournir <strong data-start=\"274\" data-end=\"347\">l&rsquo;ensemble des informations, acc\u00e8s, fichiers et documents n\u00e9cessaires<\/strong> \u00e0 la r\u00e9alisation de la prestation, dans les meilleurs d\u00e9lais. ORD\u00c9SIA r\u00e9alise ses prestations sur la base des donn\u00e9es transmises par le client.<\/p><p data-start=\"495\" data-end=\"794\">Le client demeure <strong data-start=\"513\" data-end=\"605\">solement responsable de l&rsquo;exactitude, de la qualit\u00e9, de l&rsquo;exhaustivit\u00e9 et de l\u2019actualit\u00e9<\/strong> des informations fournies. ORD\u00c9SIA ne saurait \u00eatre tenue responsable des retards, dysfonctionnements ou cons\u00e9quences r\u00e9sultant de donn\u00e9es incompl\u00e8tes, erron\u00e9es ou transmises tardivement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52c66a0 e-flex e-con-boxed e-con e-parent\" data-id=\"52c66a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd15e1c e-con-full e-flex e-con e-child\" data-id=\"cd15e1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0cd5dad elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0cd5dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 09<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-642c360 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"642c360\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Droit de r\u00e9tractation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3910a59 e-flex e-con-boxed e-con e-parent\" data-id=\"3910a59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb6f5d9 elementor-widget elementor-widget-text-editor\" data-id=\"eb6f5d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"495\" data-end=\"794\"><span style=\"color: #993366;\">\u2014<\/span> Le <strong>client particulier<\/strong> dispose d&rsquo;un d\u00e9lai l\u00e9gal de r\u00e9tractation de 14 jours \u00e0 compter de la signature du devis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f050786 e-con-full e-flex e-con e-child\" data-id=\"f050786\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da21e11 elementor-widget elementor-widget-text-editor\" data-id=\"da21e11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Toutefois, si le client souhaite que la prestation d\u00e9bute avant la fin de ce d\u00e9lai, il reconna\u00eet express\u00e9ment demander l&rsquo;ex\u00e9cution imm\u00e9diate de la prestation et renonce \u00e0 son droit de r\u00e9tractation, conform\u00e9ment \u00e0 l&rsquo;article L.221-28 du Code de la consommation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df55216 elementor-widget elementor-widget-text-editor\" data-id=\"df55216\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"495\" data-end=\"794\">Pour le Diagnostic, le paiement est int\u00e9gral avant restitution ; en cas d\u2019annulation avant transmission de l\u2019audit, un remboursement peut \u00eatre effectu\u00e9 \u00e0 la discr\u00e9tion d\u2019ORD\u00c9SIA. Apr\u00e8s restitution, aucun remboursement n\u2019est possible.<\/p><p>Pour la Mission Compl\u00e8te, l\u2019acompte vers\u00e9 \u00e0 la signature du devis est non remboursable, et le solde est d\u00fb avant livraison finale si le client a renonc\u00e9 \u00e0 son droit de r\u00e9tractation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35dd2f7 elementor-widget elementor-widget-text-editor\" data-id=\"35dd2f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"495\" data-end=\"794\"><span style=\"color: #993366;\">\u2014<\/span> Pour le <strong>client professionnel<\/strong>, le droit de r\u00e9tractation ne s&rsquo;applique pas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2cf994 e-con-full e-flex e-con e-child\" data-id=\"c2cf994\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30708a8 elementor-widget elementor-widget-text-editor\" data-id=\"30708a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019acompte vers\u00e9 \u00e0 la signature du devis pour la Mission Compl\u00e8te ou l\u2019Automatisation \u00a0est non remboursable. En cas d\u2019abandon de la prestation par le client, le solde restant n\u2019est pas exigible ; l\u2019acompte reste acquis \u00e0 ORD\u00c9SIA.<\/p><p>Pour le Diagnostic, pay\u00e9 int\u00e9gralement avant restitution, aucun remboursement n\u2019est effectu\u00e9 apr\u00e8s livraison de l\u2019audit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fa4c13 e-flex e-con-boxed e-con e-parent\" data-id=\"1fa4c13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-67d9963 e-con-full e-flex e-con e-child\" data-id=\"67d9963\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9ec03 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"aa9ec03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 10<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ef6b00 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9ef6b00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsabilit\u00e9 &amp; limitation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79730ed e-flex e-con-boxed e-con e-parent\" data-id=\"79730ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8945459 elementor-widget elementor-widget-text-editor\" data-id=\"8945459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En cas de non-conformit\u00e9 av\u00e9r\u00e9e avec le devis sign\u00e9, ORD\u00c9SIA apportera les corrections n\u00e9cessaires sans frais suppl\u00e9mentaires.<\/p><p>La responsabilit\u00e9 d&rsquo;ORD\u00c9SIA ne saurait \u00eatre engag\u00e9e en cas de :<\/p><p><span style=\"color: #993366;\">\u2014<\/span> Mauvaise utilisation des livrables par le client<br \/><span style=\"color: #993366;\">\u2014<\/span> Informations erron\u00e9es ou incompl\u00e8tes transmises par le client<br \/><span style=\"color: #993366;\">\u2014<\/span> Dysfonctionnement d&rsquo;un service ou outil tiers<br \/><span style=\"color: #993366;\">\u2014<\/span> Force majeure ou \u00e9v\u00e9nement ind\u00e9pendant de la volont\u00e9 d&rsquo;ORD\u00c9SIA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-288d563 e-con-full e-flex e-con e-child\" data-id=\"288d563\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5686b5 elementor-widget elementor-widget-text-editor\" data-id=\"c5686b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La responsabilit\u00e9 d&rsquo;ORD\u00c9SIA ne pourra en aucun cas \u00eatre engag\u00e9e pour des dommages indirects tels que pertes de chiffres d&rsquo;affaires, perte d&rsquo;exploitation ou pertes de donn\u00e9es. En tout \u00e9tat de cause, la responsabilit\u00e9 d&rsquo;ORD\u00c9SIA est limit\u00e9e au montant total de la prestation factur\u00e9e au client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32a4a74 e-flex e-con-boxed e-con e-parent\" data-id=\"32a4a74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-49f96af e-con-full e-flex e-con e-child\" data-id=\"49f96af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b4a1d2 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"8b4a1d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 11<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca34ce6 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ca34ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Outils tiers &amp; maintenance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-419eb6a e-flex e-con-boxed e-con e-parent\" data-id=\"419eb6a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83cda25 elementor-widget elementor-widget-text-editor\" data-id=\"83cda25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Chaque intervention fait l&rsquo;objet d&rsquo;un \u00e9change pr\u00e9alable par email pour d\u00e9finir pr\u00e9cis\u00e9ment le p\u00e9rim\u00e8tre de l&rsquo;action \u00e0 r\u00e9aliser.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-baff274 e-flex e-con-boxed e-con e-parent\" data-id=\"baff274\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-749ac4f e-con-full e-flex e-con e-child\" data-id=\"749ac4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac6fe3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1ac6fe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 12<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cfc7a3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2cfc7a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confidentialit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79f2191 e-flex e-con-boxed e-con e-parent\" data-id=\"79f2191\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4ee8f elementor-widget elementor-widget-text-editor\" data-id=\"3f4ee8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ORD\u00c9SIA traite avec la plus stricte confidentialit\u00e9 toutes les donn\u00e9es communiqu\u00e9es par le client. Une clause de confidentialit\u00e9 est int\u00e9gr\u00e9e dans chaque devis. Les donn\u00e9es ne sont jamais transmises \u00e0 des tiers et sont supprim\u00e9es \u00e0 la demande du client ou \u00e0 l&rsquo;issue de la mission.<\/p><p>Le traitement des donn\u00e9es personnelles est d\u00e9crit dans la\u00a0<a href=\"https:\/\/www.claudeusercontent.com\/confidentialite\">Politique de confidentialit\u00e9<\/a>\u00a0disponible sur le site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b99f30 e-flex e-con-boxed e-con e-parent\" data-id=\"6b99f30\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dccd745 e-con-full e-flex e-con e-child\" data-id=\"dccd745\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96029a4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"96029a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 13<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2677d9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"e2677d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Propri\u00e9t\u00e9 intellectuelle<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b7fcb8 e-flex e-con-boxed e-con e-parent\" data-id=\"0b7fcb8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83f1f34 elementor-widget elementor-widget-text-editor\" data-id=\"83f1f34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les livrables cr\u00e9\u00e9s par ORD\u00c9SIA sont la propri\u00e9t\u00e9 pleine et enti\u00e8re du client d\u00e8s complet paiement de la prestation.<\/p><p>Les livrables fournis par ORD\u00c9SIA sont destin\u00e9s \u00e0 un usage interne par le client et ne peuvent \u00eatre revendus, distribu\u00e9s ou exploit\u00e9s commercialement sans accord \u00e9crit pr\u00e9alable d&rsquo;ORD\u00c9SIA.<\/p><p>Les m\u00e9thodes, savoir-faire et outils propres \u00e0 ORD\u00c9SIA restent sa propri\u00e9t\u00e9 exclusive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75dafbf e-flex e-con-boxed e-con e-parent\" data-id=\"75dafbf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fbaba73 e-con-full e-flex e-con e-child\" data-id=\"fbaba73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfd5592 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"bfd5592\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 14<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c55def1 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c55def1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pack Interventions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1330328 e-flex e-con-boxed e-con e-parent\" data-id=\"1330328\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49dc761 elementor-widget elementor-widget-text-editor\" data-id=\"49dc761\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Chaque intervention fait l&rsquo;objet d&rsquo;un \u00e9change pr\u00e9alable par email pour d\u00e9finir pr\u00e9cis\u00e9ment le p\u00e9rim\u00e8tre de l&rsquo;action \u00e0 r\u00e9aliser.<br \/>Le Pack Interventions ne constitue pas un abonnement et ne se renouvelle pas automatiquement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f0823f e-flex e-con-boxed e-con e-parent\" data-id=\"3f0823f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aa9e565 e-con-full e-flex e-con e-child\" data-id=\"aa9e565\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc59f66 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"dc59f66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 15<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b2e63b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6b2e63b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suspension de mission<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f649c34 e-flex e-con-boxed e-con e-parent\" data-id=\"f649c34\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7ab3e6 elementor-widget elementor-widget-text-editor\" data-id=\"d7ab3e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En cas d&rsquo;absence de r\u00e9ponse ou de transmission des \u00e9l\u00e9ments n\u00e9cessaires par le client pendant une dur\u00e9e sup\u00e9rieure \u00e0\u00a0<strong>30 jours<\/strong>, ORD\u00c9SIA se r\u00e9serve le droit de suspendre la mission. La reprise de mission pourra faire l&rsquo;objet d&rsquo;un nouveau d\u00e9lai de r\u00e9alisation.<\/p><p>Si le blocage persiste au-del\u00e0 de 60 jours, ORD\u00c9SIA pourra mettre fin \u00e0 la mission. L&rsquo;acompte vers\u00e9 restera acquis \u00e0 titre d&rsquo;indemnisation du travail d\u00e9j\u00e0 r\u00e9alis\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1595fb e-flex e-con-boxed e-con e-parent\" data-id=\"e1595fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d98daa6 e-con-full e-flex e-con e-child\" data-id=\"d98daa6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcfe72a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"bcfe72a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 16<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3c08e elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fb3c08e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Force majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ddf84e e-flex e-con-boxed e-con e-parent\" data-id=\"3ddf84e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a480776 elementor-widget elementor-widget-text-editor\" data-id=\"a480776\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">ORD\u00c9SIA ne pourra \u00eatre tenue responsable en cas de retard ou d&rsquo;impossibilit\u00e9 d&rsquo;ex\u00e9cution r\u00e9sultant d&rsquo;un \u00e9v\u00e9nement de force majeure tel que d\u00e9fini par l&rsquo;article 1218 du Code civil (catastrophe naturelle, pand\u00e9mie, panne g\u00e9n\u00e9ralis\u00e9e d&rsquo;infrastructure, etc.).<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">En cas de force majeure, ORD\u00c9SIA en informera le client dans les meilleurs d\u00e9lais et les parties conviendront ensemble des modalit\u00e9s de report ou d&rsquo;annulation de la mission<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4b2eaa e-flex e-con-boxed e-con e-parent\" data-id=\"e4b2eaa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ab88867 e-con-full e-flex e-con e-child\" data-id=\"ab88867\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c27fad elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6c27fad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 17<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d64f65 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1d64f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9clamations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6b88a8 e-flex e-con-boxed e-con e-parent\" data-id=\"f6b88a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b13b19c elementor-widget elementor-widget-text-editor\" data-id=\"b13b19c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Toute r\u00e9clamation doit \u00eatre adress\u00e9e \u00e0\u00a0<strong>ordesia@outlook.fr<\/strong>\u00a0dans un d\u00e9lai de\u00a0<strong>30 jours<\/strong>\u00a0suivant la livraison. ORD\u00c9SIA s&rsquo;engage \u00e0 y r\u00e9pondre sous 5 jours ouvr\u00e9s et \u00e0 proposer une solution adapt\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c77972 e-flex e-con-boxed e-con e-parent\" data-id=\"3c77972\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e083b9 e-con-full e-flex e-con e-child\" data-id=\"7e083b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3287423 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3287423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Article 18<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e16ab9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6e16ab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Droit applicable &amp; juridiction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbc0a13 e-flex e-con-boxed e-con e-parent\" data-id=\"fbc0a13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d51ac3 elementor-widget elementor-widget-text-editor\" data-id=\"7d51ac3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais. En cas de litige non r\u00e9solu \u00e0 l&rsquo;amiable, et pour les clients professionnels, le Tribunal de Commerce de Paris sera seul comp\u00e9tent. Pour les clients particuliers, le tribunal comp\u00e9tent sera celui du domicile du d\u00e9fendeur conform\u00e9ment au droit applicable.s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af29770 elementor-widget elementor-widget-html\" data-id=\"af29770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<p style=\"font-size: 0.8rem; color: #6b6b6b; margin: 1rem 0 0 0;\">\n  ORD\u00c9SIA se r\u00e9serve le droit de les modifier \u00e0 tout moment ; les CGV applicables sont celles en vigueur \u00e0 la date de signature du devis. \t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Document l\u00e9gal Conditions G\u00e9n\u00e9ralesde Vente Mise \u00e0 jour : 10 mars 2026 &nbsp;\u00b7&nbsp; Version 1.1 sommaire \u2192 Identification du prestataire\u2192 Services propos\u00e9s\u2192 Modalit\u00e9s de commande\u2192 D\u00e9lais de livraison\u2192 Droit de r\u00e9tractation\u2192 Outils tiers &amp; maintenance\u2192 Propri\u00e9t\u00e9 intellectuelle\u2192 Suspension de mission\u2192 R\u00e9clamations \u2192 Champ d&rsquo;application\u2192 Tarifs &amp; validit\u00e9 du devis\u2192 Paiement\u2192 Obligations du client\u2192 Responsabilit\u00e9 &amp;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-620","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente - ORD\u00c9SIA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente - ORD\u00c9SIA\" \/>\n<meta property=\"og:description\" content=\"Document l\u00e9gal Conditions G\u00e9n\u00e9ralesde Vente Mise \u00e0 jour : 10 mars 2026 &nbsp;\u00b7&nbsp; Version 1.1 sommaire \u2192 Identification du prestataire\u2192 Services propos\u00e9s\u2192 Modalit\u00e9s de commande\u2192 D\u00e9lais de livraison\u2192 Droit de r\u00e9tractation\u2192 Outils tiers &amp; maintenance\u2192 Propri\u00e9t\u00e9 intellectuelle\u2192 Suspension de mission\u2192 R\u00e9clamations \u2192 Champ d&rsquo;application\u2192 Tarifs &amp; validit\u00e9 du devis\u2192 Paiement\u2192 Obligations du client\u2192 Responsabilit\u00e9 &amp;...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:site_name\" content=\"ORD\u00c9SIA\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T08:50:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/\",\"url\":\"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/\",\"name\":\"Conditions G\u00e9n\u00e9rales de Vente - ORD\u00c9SIA\",\"isPartOf\":{\"@id\":\"https:\/\/ordesia.fr\/#website\"},\"datePublished\":\"2026-03-10T14:09:56+00:00\",\"dateModified\":\"2026-03-18T08:50:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/ordesia.fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conditions G\u00e9n\u00e9rales de Vente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ordesia.fr\/#website\",\"url\":\"https:\/\/ordesia.fr\/\",\"name\":\"ORD\u00c9SIA\",\"description\":\"On am\u00e9liore ce que vous avez d\u00e9j\u00e0\",\"publisher\":{\"@id\":\"https:\/\/ordesia.fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ordesia.fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ordesia.fr\/#organization\",\"name\":\"ORD\u00c9SIA\",\"url\":\"https:\/\/ordesia.fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/ordesia.fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ordesia.fr\/wp-content\/uploads\/2026\/03\/cropped-Logo-oredesia.png\",\"contentUrl\":\"https:\/\/ordesia.fr\/wp-content\/uploads\/2026\/03\/cropped-Logo-oredesia.png\",\"width\":1000,\"height\":400,\"caption\":\"ORD\u00c9SIA\"},\"image\":{\"@id\":\"https:\/\/ordesia.fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conditions G\u00e9n\u00e9rales de Vente - ORD\u00c9SIA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ordesia.fr\/index.php\/conditions-generales-de-vente\/","og_locale":"fr_FR","og_type":"article","og_title":"Conditions G\u00e9n\u00e9rales de Vente - ORD\u00c9SIA","og_description":"Document l\u00e9gal Conditions G\u00e9n\u00e9ralesde Vente Mise \u00e0 jour : 10 mars 2026 &nbsp;\u00b7&nbsp; 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